Facilities Management

Facilities Management CRM - Efficiency made simple

Can you deliver the service with ease ?

The discipline of facility management and the role of facility managers in particular are evolving to the extent that many managers have to operate at two levels: strategic-tactical as well as operational.

In the former case, clients, customers and end-users need to be informed about the potential impact of their decisions on the provision of space, services, cost or business risk. In the latter, it is the role of a facility manager to ensure corporate and regulatory compliance plus the proper operation of all aspects of a building or project to create an optimal, safe and cost effective environment for all parties to function. It is no longer acceptable to work in isolation from the rest of the team.

Facilities Management CRM will also ensure you are always Marketing to existing clients, prospecting for new business and generally keeping your brand in the front of the minds of prospective buyers will lead to higher levels of new and repeat business, for this reason it makes sense to have a browser based CRM system that covers all aspects of Facility Management and service delivery.

  • Facilities Management CRM portal

    Issues raised via self Service Portal, Jobs allocated to staff, Landlords kept informed, Tenants and staff updated automatically

    Office and Mobile applications - we are experts with data

  • Online Facilities Management CRM systems for housing and tenants

    Field staff see Jobs, Tenants see progress on issues, Landlords kept informed - you have control with low costs.

    Book jobs into workers diaries, updates by SMS, automated reports, and much more.

  • Facilities Management CRM systems online

    New enquiries, service calls, projects, installations,

    Have different screens per department if needed to ensure not a single essential step in your process is missed.

  • Easy to use hosted Facilities Management CRM software

    Sage integration, SMS messaging and a self service portal to let clients interact
    WiredContact can integrate with most existing database systems.

    CRM is not a product, it's a process that involves the whole company whilst giving users and customers what they need.

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Areas WiredContact can help with

  • Health and Safety Compliance"
  • Fire Safety, Maintenance schedule management
  • Health and Safety Risk assessment reminders
  • Security systems management as related to SSAIB and NSI
  • Maintenance, testing and inspections
  • Cleaning management and scheduling
  • Commercial property management rent reviews etc
  • Business continuity planning
  • Tendering

Create a safety culture to avoid costly incidents

Controlling risk is a key issue - do you have the systems in place to set the standards and then to have automatic reporting based upon outcomes that are not compliant or fail to reach the required standards?

A good Facilities Management CRM system will work the way your company works, it will support your staff in their departmental objectives and empower staff at all levels to work to the required standards.

Take the holistic view

Each client is unique and yet you may not be supplying every one of your services to all of your Clients. WiredContact lets you identify the cross selling and Service opportunities at a glance, whilst ensuring each person, department or team only sees exactly what they need. WiredContact works on most mobile devices as well as PC and MAC. With the SQL back end we place no restrictions on how you develop and tailor the system.

  • Self Service Portal

    You decide what you want to deliver in your Portal.

    Self Service facilities management Portal
  • See all of your open jobs at a glance

    Any reports can be emailed as needed to your team.

    SSAIB Styled reports keep everyone informed
  • See all of your installed jobs at a glance

    These reports can be emailed as needed to your team.

    Automated FM reports keep everyone informed
  • CRM for facilities Management benefits summary

    Our standard CRM for Facilities Management platform will give you a considerable head start, with your adaptations
    you will quickly have a solution that fits your business model perfectly.

    Get a Free Quote or demo now!